The Management of Diversity in the Organization
Managing diversity to prosper the organization
Introduction
The management of diversity is a legal imperative in South Africa to redress imbalances caused in the past. This means that often diversity is managed mechanically to satisfy legal prescripts, but there is a holistic dynamic to diversity that is often overlooked in the South African context.
Diversity can be celebrated and utilized to gain competitive advantage. The implementation of innovative and dynamic strategies also means that change and transformation can be embraced and utilised to the advantage of the organization.
To do this effectively means that the myths and the urban legends surrounding diversity must be addressed and a new paradigm accepted.
Purpose of Training
The training is adapted to suit the level of the learners. All training in process of being accredited. The duration of training is 2 days. (Accreditation site visit 26 August 2010)
Staff Level. The learner will be able to work in a diverse environment or team, deal with conflict effectively and create harmony for any type of diversity that may be present. The learner will be able to apply policies and procedures directed at implementation of diversity measures. The learner will be able to mentor others in an understanding of diversity.
|
Std ID |
ABET Band |
Learning Subfield |
Originator |
Credits |
Status |
Registering Provider |
||||
|
Manage a diverse work force to add value |
Level 5 |
New Level Assignment Pend. |
Undefined |
Generic Management |
SGB Generic Management |
Field 003 – Business, Commerce and Management Studies |
6 |
Registered |
Course Outline: Staff Level- Operational level
Identify and apply the concept of diversity in the organisation
q Define the concept of diversity and broaden the understanding of diversity in a singular or pre-perceived way
q Understand the impact of belief systems and learned behaviour
q Identify diversity in own team
q Participate in activities on cultural intelligence
q Complete a practical exercise, Position Problems Sheet
q Identify inappropriate behaviour through case studies, role-plays and group discussions
q List the range of diversity policies in the organisation
q Participate in video case studies, “Guess who is coming to dinner?”
Utilise commonality to increase productivity
q Investigate present diversity context that supports or inhibit productivity
q Participate in the operationalisation of the value base, ethical guidelines and other empowerment support measures
Understand Change and Transformation
q Understand change management concepts
q Understand transformation strategies
q Investigate gender behaviour, especially discrimination and sexual harassment
General Outcomes
Ø Describe the importance of diversity management in the workplace
Ø Describe and create an understanding of the challenges of managing diversity in the workplace
Ø Recognise the benefits of different perspectives and definitions in support of diversity
Ø Clarify the business importance of managing and leveraging diversity
Ø Determine the organisation’s value system in relation to diversity
Ø Apply the change management skills necessary for bringing about diversity changes
Ø Evaluate behaviour and culture in the organization in relation to the management of diversity
Ø Apply the management skills to respond effectively in dealing with situations involving potential discrimination
Ø Develop diversity management tools to manage department/team intercultural diversity objectives and interactions
Ø Learners will complete a diversity audit and strategy outline in class, to be completed in the assessment process.
Diversity Training
The team has delivered Diversity Training to the following high powered clients in South Africa and Africa. Please note that our Management and Supervisory Development Programs include our Diversity Management Modules.
Client List
Department of Defence SANDF (SA Army Command Council)
Department of Justice (Ministerial team and all Regional Teams)
North West University (Institutional Management and Campus Management teams)
Engen (Supervisory Management Program)
AREEBA , Ghana ( Managers)
Botswana Development Corporation (Senior Management team)
Botswana Development Bank (Executive Management Team)
DAC (various staff)
DPLG ( various staff and in conjunction team buildings)
IIR clients
MIBCO ( Management and supervisory levels)
Diversity Management
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